Legal Privacy Policy Privacy Policy
August 2011

1. Our Commitment to Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

2. Application of Privacy Policy
This privacy policy provides users of this Web Site ( services provided by LexisNexis Canada with information about how LexisNexis Canada collects, uses and discloses personal information. Personal information is information about an identifiable individual. Our business customers should note that personal information does not include business contact information, such as your name, title, business address and business telephone number.

3. Links
Our Web Site contains links to other Web Sites operated by third parties. LexisNexis Canada is not responsible for the privacy practices or policies of such third party web sites and this privacy policy does not apply to those Web Sites.

4. The Information We Collect
  1. Non-Personal Information Collected
    Our Web Site is not set up to automatically collect personally identifiable information from each visitor to our Web Site. It does recognize the home server of visitors, but not e-mail addresses. For example, we can tell which Internet Service Provider our visitors use, but not the names, addresses or other information about our visitors that would allow us to identify the particular visitors to our Web Site. The technical information we do collect is used only for internal purposes by our technical support staff.

    Our Web Site does track certain information about the visits to our Web Site. For example, we compile statistics that show the numbers and frequency of visitors to our Web Site and its individual pages. These aggregated statistics are used internally to improve our Web Site and for product development and marketing purposes generally. Those aggregated statistics may also be provided to advertisers and other third parties, but again, the statistics contain no personal information and cannot be used to gather such information.

  2. Personal Information Collected
    In a few areas on our Web Site, we ask you to provide information that will enable us to verify whether you are entitled to access and use certain information, materials and services available from our Web Site, to enable us to enhance your site visit, to assist you with customer service or technical support issues, to follow up with you after your visit, or to otherwise support your customer relationship with LexisNexis Canada. Providing such information is completely optional. However, failure to provide it may mean that you cannot access and use certain information, materials and services.

    For example, we request information from you when you Log-on to certain areas of our Web Site, where you may be prompted to provide us with your LexisNexis® ID number and password as a condition to gaining access to certain information, materials or services.

    Further personal information will be collected and used by LexisNexis Canada when you choose to take certain actions through our Web Site, including:

    - subscribe to a product information newsletter,
    - ask to be added to our mailing lists to receive information about our products or services,
    - register for a conference or notify us of a change of address,
    - place an order,
    - participate in a sweepstakes or other promotional offer,
    - provide feedback in an online survey.
    In each of these instances, we typically ask for your name, e-mail address, phone number, address, law practice information, product preference information, as well as other similar information that is needed to register or subscribe you to services or offers. On occasion, we may ask for additional information to enable us to provide you with access to and use of certain information, materials and services. In the case of product information newsletters or direct or electronic mailing lists, you will be able to "unsubscribe" to these mailings at any time.

  3. Payment Details
    You may choose to provide valid payment information to make a purchase via our Web Site. Any transactional information provided by you will be used by us to process a transaction and may be used to process future transactions at your request. Your credit or debit card number, card holder name, start date, expiry date, issue number, Card Verification Number and related transaction information (such as delivery address) will be stored securely by LexisNexis Canada and our affiliate(s) and will be retained in order to facilitate and personalize future transactions with you.
5. How We Use Personal Information
LexisNexis Canada uses your personal information only for specific purposes. The personal information you provide to us when using our Web Site, such as your name, postal or e-mail address or telephone number will be kept confidential and used to support your customer relationship with LexisNexis Canada, and to notify you of special offers, updated information and new products and services from LexisNexis Canada, or offers from third parties that we think may be of interest to you. Agents or contractors of LexisNexis Canada who are given access to your personal information will be required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for LexisNexis Canada.

LexisNexis Canada may combine personal information collected at its Web Site with data provided by third-parties for the purposes of offering you products and services that LexisNexis Canada believes would be of interest to you. If LexisNexis Canada obtains information from third parties other than public sources, LexisNexis Canada requires those third parties to confirm that they have your consent to disclose your information for use by LexisNexis.

Circumstances may arise where we are required to disclose your personal information to third parties for purposes other than to support your customer relationship with LexisNexis Canada, such as in connection with a corporate divestiture or dissolution where we sell all or a portion of our business or assets (including our associated customer lists containing your personal information), or if disclosure is permitted or required by law (for example, in connection with judicial proceedings or governmental investigations).

6. Analytics
We may monitor your web site usage in order to identify trends, aggregate statistics, optimize your use of the web site and provide a safer environment for purchasing. Examples of the data we may collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet, your login credentials, your computer connection information such as browser type and version, your operating system and platform, the full Uniform Resource Locators (URL) click stream to, through and from our websites (including date and time), your LexisNexis related preferences and the terms you searched for.

7. Data Processing
LexisNexis Canada's global corporate affiliates assist us in supplying and providing services to our customers. In addition, LexisNexis Canada retains subcontractors, agents, advisors and suppliers to assist us in our business. LexisNexis Canada may permit its affiliates and third parties to access your personal information in order to assist us; however, these parties must keep your personal information confidential and must not use it for any purpose other than to carry out the services they are performing for LexisNexis Canada.

LexisNexis Canada may process and store your personal information at an affiliate in the United States of America. In addition, some of our service providers, agents and suppliers are located outside of Canada. Your personal information will also be subject to the laws of those jurisdictions, which may not provide the same level of protection as Canadian law.

8. How LexisNexis Canada Obtains Your Consent
LexisNexis Canada obtains your consent for the collection, use and disclosure of personal information for the purposes of provided you with products and services by you giving us your personal information for those purposes. We use an opt-out standard for communications with you about our products and services and other products or services that may be of interest to you. If you do not wish to receive such mailings, please contact us by In addition, you can select unsubscribe on any of our electronic email marketing communications to you. Please note that it may take up to 10 business days for your request to be processed and to take effect. If you opt-out of marketing communications, LexisNexis will still contact you in connection with providing you with the products and services you have requested from us.

9. Accessing Your Personal Information
You may request access and corrections to your personal information. If you would like to access and make changes to information that you have provided to us in connection with your online account, please log-into your account and review and correct the information that you provided. If you would like assistance in accessing or correcting other information, please contact us at
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